Check out our upcoming webinars or in-person events, and tap ‘Register’ to be enrolled.
Of course! Once a webinar has aired, you can watch it on-demand here.
No — you can pause, resume, or come back to it anytime! Just head to your account to pick up where you left off.
Some of our video content is hosted via Vimeo. If certain third‑party cookies are disabled in your browser settings, this may prevent videos from displaying or playing correctly.
You can adjust your cookie preferences here. If you continue to experience difficulties, please contact our team for further assistance at [email protected].
If you’ve forgotten your password, you can submit a request to reset it here. You'll need to enter the email you signed up with.
Absolutely. When viewing upcoming or previous webinars, you can filter by topic, speaker, and jurisdiction using the menu on the left-hand side of your screen.
Head to ‘CPD Log’ under ‘My Account’ to view a list of the webinars you’ve attended, and how many CPD points you’ve earned. You can also download this data as an Excel sheet for your records.
We’d love to hear it! Please take a moment to fill out our contact form here.
Drop us an email at [email protected] and we’ll respond to you as soon as possible during our working hours. We're on hand Monday-Friday, 09:00-18:00.
Yes there is, simply click the ‘Add to Calendar’ button below the title of a webinar on the ‘Upcoming Webinars’ and choose which email platform you use, and a calendar invite will be added to your email calendar.
The webinar will be viewable on the specific event page. Navigate to webinar you wish to watch, and the video will be visible below the host information on the page. Simply click on the video to begin the webinar.
No, feel free to watch the webinar at your own pace! Pause and restart the video as much as you like, or even close the browser and finish watching another day. You can access your watched webinars via your account section and pick up right where you left off.
Don’t worry! Our webinars are on demand! All of our webinars will move to the Previous Webinars section and remain there for users to watch in their own time.
Try these steps taken from Vimeo’s Troubleshooting Playback page:
Disable any browser extensions, plugins, or add-ons
Third-party programs can sometimes cause issues during playback— including blocked video segments, dropped frames, buffering, etc. If you're having trouble, try disabling any active extensions one by one to find the culprit. You can also open your video within an incognito or private window of your browser for testing.
Restart your router and modem
Resetting your router or modem can help to refresh your connection and improve playback performance. Try disconnecting the power cord and then reconnecting it to perform a hard reboot.
Update your browser
Browser software is constantly being improved upon. Make sure you are using the latest version of your browser for peak performance. The latest version of each browser can be found here.
Close excess browser tabs or applications
Keeping too many applications open can make everything run slower, including video playback. Especially on a mobile device, it’s easy to forget which apps are running. Make sure that you completely close or disable apps instead of just minimizing their windows.
Clear your browser’s cache
Refreshing your browser's cache can help with different audio and video issues, including playback.
Learn how to reset your browser's cache for
Disable/Enable Hardware acceleration
Hardware acceleration makes resource-hungry operations run more efficiently but sometimes doesn’t work well with older graphics cards. Try disabling or enabling this option within your browser settings.
You can use the following link to reset your password. You will need your username or the email you used upon registration to receive an email with instructions on how to reset your password.
Yes! Follow this link, or click ‘My Account’ in the top right corner of the page, then click on ‘Upcoming Registered Webinars’ on the left hand menu.
Simply follow this link, or click ‘My Account’ in the top right corner of the page, then click on ‘CPD Log’ on the left hand menu. This will show you a list of all the webinars you have watched and how long for, as well as an option to download a spreadsheet with all of this data.
Yes you can, in the Previous Webinars section, you can use the ‘Category’ filter on the left hand side to select the type of webinar to show. You are able to select multiple categories if you wish.
Yes you can, in the In-Person Events section, you can use the ‘Speaker’ filter on the left hand side to select the name of a speaker that has previously featured in a webinar. You are able to select multiple speakers if you wish.
Yes you can, in the Previous Webinars section, you can use the ‘Speaker’ filter on the left hand side to select the name of a speaker that has previously featured in a webinar. You are able to select multiple speakers if you wish.
Alternatively, you can search for a particular speaker in the ‘Speakers’ section using the ‘Speaker Name’ filter on the left hand menu. Clicking ‘Read More’ on the speaker will bring up their full profile, as well as any previous webinars they have featured in.
Follow this link to our Feedback Form where you can submit any questions or feedback on the user experience, functionality, or any other aspects of the Hub. Your suggestions are invaluable to us as we strive to enhance the service.
For any feedback relating to specific event content and topics, please click here.
